Update day: 04-12-2023
Industry: IT Services & Consulting
Position: Inside Sales
Job type: Full Time, Permanent
Salary: ₹ 2,50,000 - 4,00,000 P.A.
Experience: 2 - 3 years
Role To be Performed:
Inside sales role where the person is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales.
Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out.
In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage.
Qualifications & skills:
- Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred
- Ability to multitask and remain calm under pressure, especially during multiple simultaneous enquiries or intense situations.
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution skills.
- Proficiency with necessary technology, including computers, software applications, phone systems, etc.
Business goal oriented, ability to achieve business targets consistently.
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