Customer Support Engineer

☞ RISHABH GROUP IND!A (RGI)

View: 66

Update day: 19-11-2023

Location: Ujjain Madhya Pradesh

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

communication and listening. Technical and software knowledge. Problem-solving and critical thinking under pressure. Time management and multitasking. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat application. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with Windows/Linux/Mac OS environments. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications and help desk software (eg. Zendesk). Excellent problem-solving and communication skills. Ability to... provide step-by-step technical help, both written and verbal Job Type: Full-time Salary: 10,000.00 - 15,000.00 per month Schedule: Day shift Ability to commute/relocate: Ujjain, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Speak with the employer +91-XXXXXXXXXX,

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Deadline: 19-12-2023

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