Position: Assistant Manager/Manager -(NonTechnical)

Job type: Full Time, Permanent

Experience: 1 - 2 years

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Job content

Duties and Responsibilities -

  • Track and improve key performance indicators such as query resolution time, repeat queries etc
  • Liaise with sales team IT team to ensure reduction of sales queries and bottle necks
  • Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams
  • To liaise with IT team, Ops and other team to ensure early resolution of sales query
  • Support regular and adhoc data analysis on business metrices
  • Plan and execute time bounded projects on Geo ? expansion
  • Liase with internal teams such Admin, IT, HR for launch of new branches
  • Track and monitor productivity of branches under Geo-expansion
  • Work on delivering critical business projects as assigned from time to time.
  • Provide relevant data points for Management reporting

Required Qualifications and Experience

  • Graduate/ Post Graduate
  • With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
  • Excellent communication skills.
  • Exceptionally high motivational levels and needs to be a self-starter
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Deadline: 18-01-2024

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