AGM - Optical

☞ Vodafone Idea Limited

View: 104

Update day: 08-11-2023

Location: Guwahati Assam

Category: IT - Software Consulting / Customer Service High Technology

Industry: Telecommunications

Position: Mid-Senior level

Job type: Contract

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Job content

Role

TL Optical Operation

Job Level/ Designation

M2

Function / Department

Technology / Transport

Location – Guwahati

Hiring Manager - Sukumar Das

Job Purpose
  • Responsible for the network and service availability of Optical network in the circle which covers multiple domains like SDH,PTN,OTN & DWDM and enhance the customer experience
  • Evolve a collaborative approach with circle and NOC, CODE,COG teams along with partners and vendors so as to build & maintain operational excellence and achieve cost leadership
  • Drive various partners, OEMs and internal stake holders to ensure that the network and services are designed and operated as per the current guidelines

Key Result Areas/Accountabilities
  • Accountable for operations of circle transmission network and ensures the targeted network KPIs & service SLAs such as 2G,3G,4G & enterprises are met by developing various programs proactively
  • Accountable for the inventory management and effective use of material in network.
  • Accountable for the preventive maintenance process in circle.
  • Drive network quality and network optimization programs to improve customer experience
  • Build operational relationships with OEMs/MS partners to ensure they exceed the contractual commitments to the organization by creating win-win situations.
  • Implementation of OSS/Automation process/program in the circle network
  • Analysis of performance reports, outage reports and carry out remedial actions.
  • Periodic Network audit and corrective actions
  • Develop systematic improvement programs for Mobility & Enterprises Services
  • Synergise with Fiber,IP/MPLS and Planning team to come up with better architecture to enhance network reliability on a periodic manner.
  • Govern the Logistics and R&R process.
  • Handling disaster/Critical incidents

Core Competencies, Knowledge, Experience
  • 10-15 years of experience in Telecom Sector including 3~5 years of experience in a NOC/OMCT environment
  • Technical Expertise in SDH/DWDM/ OTN/Ethernet. Knowledge of IP/MPLS technology.
  • Understanding in Telecom Standards, Processes like eTOM/TL-9000, OSS/BSS systems and process automation,
  • People management/leadership skills, Problem Management, Dispute resolution.
  • Ability to work in dynamic and matrix organization.

Must Have Technical / Professional Qualifications

B-Tech Electronics and Telecommunications
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Deadline: 23-12-2023

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